THE AMERICANS WITH DISABILITIES ACT (ADA)
The Americans with Disabilities Act of 1990 (ADA) is landmark federal legislation that opens up services and employment opportunities to millions of Americans with disabilities. The ADA affects access to employment; state and local government programs and services; transportation and access to places of public accommodation such as businesses, non-profit service providers; and telecommunications.
ADA COMMITMENT AND COMPLIANCE FOR THE SECAUCUS PUBLIC LIBRARY
The Secaucus Public Library is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of their disability as provided by the Americans with Disabilities Act.
Secaucus Public Library management and all supervisors and employees share direct responsibility for carrying out the library’s commitment to the ADA. Jenifer May, Library Director, ensures accountability in this commitment and supports all parts of the organization in meeting their respective ADA obligations. She coordinates internally with all appropriate offices in the investigation of complaints of discrimination, and takes a lead role in responding to requests for information about the library’s civil rights obligations and operations.
ADA Complaints
If you wish to file an ADA complaint of discrimination with the Secaucus Public Library please contact the Jenifer May at (201) 330-2083 x4011 1379 Paterson Plank Road, Secaucus, New Jersey 07094 or email may@secaucus.bccls.org. The form below should be used when possible. What Happens to my ADA Complaint of Discrimination to the Town of Secaucus?
All ADA complaints of discrimination received by the Secaucus Public Library are routed to local area management for prompt investigation and resolution. All complaints received will be investigated, so long as the complaint is received within one hundred and eighty (180) days from the date of the alleged discrimination. The Secaucus Public Library will provide appropriate assistance (online and otherwise) to complainants who are limited in their ability to communicate in English or require accommodation. Complainants will be requested to leave contact information for follow-up about their complaints.
The Secaucus Public Library aims to complete investigations into all complaints received, within ninety(90) days of receipt. In instances where additional information is needed to complete an investigation, the investigator will contact the complainant using the contact information provided. Failure of the complainant to provide contact information or any requested additional information may result in a delay in resolution or the administrative closure of the complaint. The Secaucus Public Library has a zero tolerance policy on discrimination and will take appropriate corrective measures in all instances where a violation of the Secaucus Public Library’s non-discrimination policy has been established.
Once a complaint investigation is complete, complainants will receive a notice of finding via their preferred/available mode of contact (phone, e-mail, U.S. mail, etc.). If no contact information is provided, a note regarding the outcome of the investigation will be saved on file for a minimum of three (3) years. Complainants can contact the Secaucus Public Library at any time to check on the status of their complaint.
Further questions about the Secaucus Public Library’s ADA Obligations
For additional information on the Secaucus Public Library’s non-discrimination obligations and other responsibilities related to the ADA, please call (201) 330-2083 x4011 or write to:
Secaucus Public Library
Jenifer May, Library Director
1379 Paterson Plank Road
Secaucus, New Jersey
07094
